-
Notifications
You must be signed in to change notification settings - Fork 1.7k
New issue
Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.
By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.
Already on GitHub? Sign in to your account
Desktop access troubleshooting docs update #45461
Conversation
🤖 Vercel preview here: https://docs-7gofts9vh-goteleport.vercel.app/docs/ver/preview |
🤖 Vercel preview here: https://docs-j76h63r2n-goteleport.vercel.app/docs/ver/preview |
🤖 Vercel preview here: https://docs-kylpkwm0b-goteleport.vercel.app/docs/ver/preview |
- Do not allow COM port redirection | ||
- Do not allow drive redirection | ||
- Do not allow LPT port redirection |
There was a problem hiding this comment.
Choose a reason for hiding this comment
The reason will be displayed to describe this comment to others. Learn more.
Attempts to share directory on a remote desktop session results in the error: | ||
|
||
``` | ||
Encountered shared directory error 1 | ||
``` |
There was a problem hiding this comment.
Choose a reason for hiding this comment
The reason will be displayed to describe this comment to others. Learn more.
What do you think about moving this configuration to the setup guide instead of mentioning this poor error message here in the troubleshooting guide?
We can file a separate issue to improve the error message as well.
|
||
Teleport requires device redirection policies to be disabled in RDP policies to allow directory sharing from a remote computer in an RDP session | ||
|
||
To fix this issue, review and disable the `Device and resource redirection policy` within the `Remote Desktop session host` path below: |
There was a problem hiding this comment.
Choose a reason for hiding this comment
The reason will be displayed to describe this comment to others. Learn more.
To fix this issue, review and disable the `Device and resource redirection policy` within the `Remote Desktop session host` path below: | |
To fix this issue, review the _Device and resource redirection_ group policy settings at the path below: |
Co-authored-by: Zac Bergquist <zac.bergquist@goteleport.com>
Co-authored-by: Zac Bergquist <zac.bergquist@goteleport.com>
🤖 Vercel preview here: https://docs-dhjoab3yj-goteleport.vercel.app/docs/ver/preview |
🤖 Vercel preview here: https://docs-b6kfn47hq-goteleport.vercel.app/docs/ver/preview |
Co-authored-by: Zac Bergquist <zac.bergquist@goteleport.com>
🤖 Vercel preview here: https://docs-bf7qzenlw-goteleport.vercel.app/docs/ver/preview |
🤖 Vercel preview here: https://docs-jkwjar3ut-goteleport.vercel.app/docs/ver/preview |
@oshati Just checking to see if this one is ready for another look. Looks like there's a conflict. Thanks! |
This one's on me to take over |
Add steps to troubleshoot directory sharing on a Remote desktop session
Reference:
https://github.com/gravitational/customer-sensitive-requests/issues/300#issuecomment-2253150468